LeaseSurance operates inside a regulated, capitalised insurance structure. This page sets out who carries the risk, how the cell captive works, and what backs every policy we write.
The LeaseSurance Agent (Pty) Ltd is an authorised financial services provider in terms of FAIS. That licence carries conduct standards, reporting obligations and ongoing oversight. All advice and intermediary services are rendered under it.
Cover is provided through a dedicated, ring-fenced cell within Guardrisk's cell captive structure. Capital and reserves are held inside that cell. Your portfolio's risk is not pooled or cross-subsidised with other programmes, so the underwriting result stays with your portfolio.
Underwritten by Guardrisk Insurance Company Limited, an authorised Financial Services Provider and a licensed non-life insurer regulated by the Prudential Authority. LeaseSurance owns the cell that underwrites your policies, so we share in the underwriting result. Our incentive is to price and manage the risk well.
Each portfolio is underwritten on its own claims experience, drawn from 24 to 36 months of actual ledger data. Premium rates reflect your portfolio's performance, not a market average. Renewal pricing applies to new leases only. We do not reject claims; we price them in upfront.
Four parties, each with a defined role. Premium flows one way and claims come back the other, with regulated capital and reinsurance behind both.
Premium
Pays the monthly fee
Collected with rent, through the existing property management system.
The insured party
Holds the cover. Claims are paid to the landlord, not the tenant.
Administrator and cell owner
Distributes the product, assesses claims, and owns the cell. FSP 55633.
Where the risk sits
A ring-fenced cell inside a licensed insurer. Premiums in, claims out.
Ring-fencedClaims paid back
Guardrisk Insurance Company LimitedLicensed non-life insurer, FSP 75. Carries the licence the cell sits inside.
ReinsuranceSits above a defined retention, for catastrophe and concentration losses.
Institutional landlords share sensitive tenant data with us. Here is how it is handled.
All tenant data is processed and stored in accordance with the Protection of Personal Information Act (POPIA). Our compliance framework covers collection, processing, storage and disposal.
Tenant data shared by landlords and property managers is governed by formal data processing agreements. Each agreement states what is collected, why it is needed, how it is processed and who has access. Data is never shared with third parties outside the insurance structure.
Only authorised personnel can reach tenant data, under role-based access control. Data is encrypted in transit and at rest. Audit trails record every access and processing activity, and we review security regularly.
LeaseSurance does not apply generic market pricing. Every portfolio is assessed and priced on its own performance data rather than on industry averages.
24 to 36 months of ledger data.
Portfolio-specific. Never cross-subsidised.
Behind every LeaseSurance cell sits a reinsurance layer. It covers catastrophic and concentration losses above the cell's defined retention.
Cell capital → Reserves → Reinsurance.
Each layer sits behind the one before it.