Deposit-Free Leasing.
Institutional Risk Protection.

Lease insurance for residential and commercial portfolios. Insurance-backed protection replaces the cash deposit: broader cover for the landlord, no upfront lump sum for the tenant.

The Problem

Deposits Are Outdated Financial Instruments

We replace refundable collateral with insured protection. Tenants are not asked for a lump sum up front, and landlords hold broader cover with less admin than a deposit.

Cash deposit compared with LeaseSurance cover, on five points.
Cash depositLeaseSurance cover
What the tenant pays up frontA lump sum before they can move in.A small monthly fee, billed with the rent.
What the landlord holdsThe single month a deposit holds.Cover set as a multiple of monthly rent, 3-5x more than a deposit.
Where the money sitsSafe in a trust account, but locked there for the life of the lease.Nothing to hold. The cover is underwritten by Guardrisk Insurance Company Limited (FSP 75).
At move-outA set-off to agree, a dispute to settle and a refund to reconcile.A final account, filed online.
When there is a lossRecourse up to the deposit, and you administer it yourself.A claim, settled by a licensed administrator in 7 to 14 business days.

Cover levels are set per portfolio at underwriting. Claim turnaround is the average on complete claims filed to date.

Why LeaseSurance

Built for Institutional Portfolios

Three principles that shape every product we build.

Liquidity First

With no deposit to save for, tenants can move in sooner and landlords fill vacancies sooner. Capital stops sitting in trust accounts.

Institutional Protection

Insurance-backed cover priced to your portfolio risk. Cover is set as a multiple of monthly rent, which is more than a deposit holds.

Operational Efficiency

Billing, claims and recoveries run through one workflow. Less admin, and portfolio status you can check at any time.

Our Products

Four Products, One Programme

Cover for residential and commercial portfolios, rewards for tenants who pay on time, and one portal for claims, billing and reporting.

LeaseHub™ · a landlord’s claim, approved

Claim · 10417 · DetailLeaseHub™ · Landlord view

PropertiesAcacia CourtClaims10417Detail

Claim DetailTransactionNotes

Claim

Claim No
10417
Claim Status
Approved

Lease

Unit No
14B
Tenant Code
T-0148
Base Rental
R 12,500.00
Vacate Date
31/08/2026

Claim Amounts

OwedClaimed
RentR 41,300.00R 37,500.00
DamagesR 3,420.00R 3,420.00
PenaltiesR 850.00R 850.00
TotalR 45,570.00R 41,770.00

Rent arrears of R 41,300.00 ran past the R 37,500.00 of cover written against them, so the claim totals R 41,770.00 against a balance of R 45,570.00.

Claim Progress

  1. DueRaised when the tenant vacatedComplete
  2. SubmittedFinal account and inspection attachedComplete
  3. In ProcessAssessed against the policyComplete
  4. ApprovedCapped at the cover writtenCurrent
  5. PaidSettled to the landlordPending
An illustrative claim, not a real one: every figure is invented. The tenant vacated owing rent, damages and penalties; the landlord filed one final account through the portal, and the claim was assessed, approved and is being paid, each step recorded in the portal's own status words. The two amber figures mark where the rent owed ran past the cover and the claim was capped; the note under the table says the same in words.

ZD Rewards™ · the tenant’s app

Spendable Balance

12 500 pts

Bronze+7 500 pts this month

Bronze

25 000 pts to Silver

62% complete

View Badges & Achievements

VIEW STATEMENTMonthly transactions

REWARDSSpend your points

An illustrative tenant account, not a real one. Tier names and the points between them are one programme’s configuration, not a published scale, and the ring repeats the figures printed beneath it. The balance is a total in points; no rand amount appears against any event, because LeaseSurance does not publish reward rates.
Process

How LeaseSurance Works

Four steps from implementation to the first claim, with no disruption to how the portfolio runs today.

1

Portfolio Assessment

We assess your portfolio's risk profile and set cover levels to match it.

2

PMS Integration

LeaseSurance connects directly to your existing property management system. Nothing moves to a manual process.

3

Tenant Onboarding

New tenants opt in when they sign the lease. A small monthly fee replaces the upfront cash deposit.

4

Claims & Recovery

At lease end, claims are processed through our insurance-backed structure. Payouts average 7 to 14 business days and the cover runs deeper than a deposit.

Most portfolios are fully operational within 4 to 8 weeks. Existing leases are not touched: the programme is introduced for new leases and renewals only.

Speak to Us
50,000+
Residential Units Under Management Served
75%
New-Lease Adoption
6
Integration Partners
Zero
Claims Rejected to Date

New-lease adoption is measured at properties offering the waiver. Claims record is across all claims filed on the programme to date.

About LeaseSurance

The Leading Lease Insurance Provider in South Africa

LeaseSurance is a South African FinTech, PropTech and InsureTech company providing deposit-free lease insurance to institutional landlords and property managers.

Policies are backed by Guardrisk Insurance Company Limited (FSP 75) through a licensed, regulated cell captive structure. Each portfolio is underwritten on its own risk and ring-fenced, never cross-subsidised by another.

Regulated & Licensed

Authorised FSP with cell captive structure and institutional underwriter.

Portfolio-Specific

Every portfolio is underwritten on its own risk profile. No cross-subsidisation.

Technology-Driven

Integrated with major PMS platforms. Automated billing, claims and reporting.

South African Built

Designed for the local market. Compliant with SA insurance and POPIA legislation.

Why Institutional Landlords Are Choosing Lease Insurance Over Cash Deposits

Across South Africa's largest residential and commercial property portfolios, the cash deposit is being replaced. LeaseSurance is at the forefront of this transition in the South African market.

We work with some of the country's largest managed residential portfolios, and the underwriting, regulatory compliance and system integration are built for that scale. Residential apartments, commercial office space or mixed-use portfolios: the structure is the same.

Case study

How one portfolio lifted occupancy 11 points without touching rent

A 5,000-unit residential book swapped the cash deposit for a waiver. Occupancy went from 87% to 98%, concessions dried up and bad debt halved.

Read the case study
FAQs

Frequently Asked Questions

The questions institutional landlords, property managers and investment committees ask us most often.

Cover and claims

LeaseSurance is a South African FinTech and InsureTech company that provides deposit-free lease insurance for residential and commercial property portfolios. We replace traditional cash deposits with insurance-backed protection. Landlords get broader coverage, 3-5x more than a cash deposit. Tenants are not asked for an upfront lump sum. Our products operate through a regulated cell captive structure underwritten by Guardrisk Insurance Company Limited (FSP 75).

Instead of a large upfront cash deposit, tenants pay a small monthly fee that is collected alongside their rent through your existing property management system. The landlord holds insurance-backed coverage at multiples of monthly rent for rent arrears, property damage, early termination and skips. Claims are filed online through the LeaseSurance platform and processed by a licensed administrator.

LeaseSurance covers three primary loss categories: damages (physical damage to the property beyond fair wear and tear), evictions (missed rent during the notice period plus legal fees), and skips (when a tenant vacates without notice, covering outstanding rent and damages). Coverage is 3-5x more than a traditional cash deposit would provide. The specific cover level is set per portfolio based on your risk assessment.

At lease end, the property manager prepares a final account (arrears, damages, cleaning) and files the claim online through the LeaseSurance Dashboard. A licensed administrator processes the claim, not an internal team. The average payout takes 7 to 14 business days from submission of a complete claim. Progress is tracked in LeaseHub™ with real-time status updates.

Commercials and billing

A native charge code is added to your property management system. The monthly fee is billed to the tenant as part of their standard rent statement, so there is no separate invoicing. LeaseSurance then invoices the property manager monthly for all active policies in the portfolio. Billing, reconciliation and reporting are automated through the PMS integration.

No. Tenants do not apply directly to LeaseSurance. When a tenant is approved by the landlord or property manager, they are automatically enrolled in the programme. There is no separate application form, no additional credit check and no approval waiting period. The monthly fee appears as a line item on their standard rent statement.

The landlord keeps full protection for the duration of the lease, whether or not the tenant keeps paying the monthly fee. Coverage does not lapse if the fee is missed. The fee forms part of the tenant's standard monthly obligations and is collected alongside rent through the PMS. The same collection process applies as for any other rental charge.

Yes. Zero Deposit™ can be extended to cover lease renewals, so protection continues across the full tenancy. Renewal pricing applies to new leases only. Existing tenants are not repriced mid-lease, so the product can be introduced for new leases and renewals without affecting tenants already in the portfolio.

ZD Rewards™ is a behavioural incentive layer unique to LeaseSurance. Tenants accumulate rewards for on-time payments and property care throughout their tenancy. The bulk of the rewards are linked to settling the final account at move-out. That gives tenants a financial incentive to leave cleanly. LeaseSurance funds the rewards in full, at zero cost to the landlord, and delivers them through a mobile app on Google Play and the App Store.

Governance and rollout

Yes. The LeaseSurance Agent (Pty) Ltd is an authorised financial services provider in terms of the Financial Advisory and Intermediary Services Act (FAIS), FSP 55633. All policies are underwritten by Guardrisk Insurance Company Limited, a licensed non-life insurer regulated by the Prudential Authority, FSP 75. The cell captive structure ring-fences each portfolio's risk, so it is never pooled or cross-subsidised. This governance framework meets the requirements of institutional investment committees and compliance officers.

LeaseSurance is built for institutional landlords and property management companies running portfolios of 500 units or more. Our clients include residential REITs, commercial property funds, and multi-portfolio property managers across South Africa. It is not a product for an individual landlord with one or two properties. The model is built for scale.

Yes. Zero Deposit™ serves residential portfolios and Zero Capital™ serves commercial portfolios. Both operate under the same licensed, insurance-backed structure. ZD Rewards™ (behavioural incentive layer) is currently available for residential programmes. LeaseHub™ (digital infrastructure) supports both residential and commercial. Products can be deployed independently or together for mixed-use portfolios.

Yes. LeaseSurance integrates with MRI Property Central, MRI PMX, WeconnectU, PayProp, Modus10 and Xero. Billing, tenant onboarding, lease checkout, claims and property performance metrics all flow through your existing system without manual intervention.

Most portfolios are fully operational within 4 to 8 weeks. That covers portfolio assessment, PMS integration, team training and tenant onboarding configuration. Existing leases are not touched: the programme is introduced for new leases and renewals only.

Ready to Modernise Your Lease Protection?

South African institutional landlords are replacing cash deposits with insurance-backed lease protection. Speak to our team about your portfolio.

Integration Partners

Billing, tenant onboarding, lease checkout and claims run inside the property system your team already uses, with no manual intervention.

  • MRI Property Central
  • MRI PMX
  • WeconnectU
  • PayProp
  • Modus10
  • Xero